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Customer Success Management Technical Support

Commercial Customer Success: Implementation & Onboarding

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: C1
Part Time position
Listed on 2026-08-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Technical Support
Salary/Wage Range or Industry Benchmark: 85000 - 115000 USD Yearly USD 85000.00 115000.00 YEAR
Job Description & How to Apply Below
A leading identity security firm is seeking a Customer Success Manager based in San Francisco. This role involves owning the onboarding cycle for commercial accounts, conducting customer training, and engaging with multiple stakeholders to ensure successful implementations. Ideal candidates have 3-5 years in customer-facing roles, a technical background in SaaS solutions, and strong project management skills. This hybrid position requires in-office presence 2-3 days a week, focusing on customer success and implementation processes.
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