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Insurance CX & Post‑Sale Ops Lead – SF

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Clera
Full Time position
Listed on 2026-08-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 125000 USD Yearly USD 80000.00 125000.00 YEAR
Job Description & How to Apply Below
Clera is seeking a full-time on-site Customer Service Representative in San Francisco. In this role, you'll handle post-sale customer inquiries related to insurance certificates, policy changes, and claims. You will not only serve customers but also support the company's AI infrastructure by documenting interactions. Ideal candidates will have experience in customer service or insurance operations, demonstrating detail orientation and an ability to navigate multiple systems.

This is a unique opportunity to contribute to an innovative insurtech startup.
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