Customer Operations Lead — AI Platform Activation & Success
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-09
Listing for:
CLERA
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
CLERA is seeking a Customer Operations Lead to own the human layer that fuels strong customer relationships. This high-judgment, autonomous role sits at the crossroads of customer success, operations, and process building.
You will partner with GTM Engineers as the implementation counterpart, stepping in where automation ends and human trust is essential. You will activate customers, resolve issues, and convert recurring learnings into scalable processes and communications, building lightweight
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