Growth-Focused SMB Customer Success Associate
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-10
Listing for:
Rippling
Full Time
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Bilingual, Customer Service Rep
Job Description & How to Apply Below
Rippling is hiring a Customer Success Associate to support a large SMB book, helping customers adopt the platform and derive value while navigating questions and renewals. You will be a primary contact for product questions, escalations, and at-risk accounts, using data to prioritize engagements.
You will proactively reach out based on engagement signals and business opportunities, building product expertise and coordinating with Sales, Support, and Training teams to improve outcomes.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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