3302 - Admission Attendant - Fine Arts Museum

Admission Attendant - Fine Arts Museum

This is a Temporary Exempt (TEX) as-needed appointment. This position is exempt from the Civil Service examination process pursuant to the San Francisco Charter Section 10.104 and shall serve at the discretion of the Appointing Officer. This position does not have any City health or retirement benefits.

Incumbents must provide at least two days of availability, with at least one of those days being a weekend. (The museum is closed on Mondays). Incumbent is required to stand for 5 to 7 hours on museums' hard surfaces. Incumbents will be assigned to shifts at the de Young Museum or the Legion of Honor. Scheduled shifts are typically made available to employees 14 days in advance.

Hours fluctuate pending availability and business needs.

We are currently seeking TEX Admission Attendants to work in an on-call/as-needed capacity. Employees in this class sell tickets, admit patrons to the facilities, and perform other duties as required. The essential functions include: selling, distributing, and/or collecting tickets, passes, memberships, and other products; operating a cash register or a computerized system to register sales transactions; setting up money trays to make change for patrons;

preparing deposits to bank monies; providing customer service and information to patrons and staff; assisting with crowd control, counting visitors, and verifying admission receipts; assisting in the issuance of will call tickets; greeting and meeting groups and school tours; assisting with coat check and information area; maintaining inventory of admission tickets, audio sets, and other products; and checking and ensuring automated systems are functioning properly by cleaning, dusting, replacing, and/or changing receipt tapes, ticket rolls, and ink cartridges.

Minimum Qualifications:

One (1) year (2,000 hours) verifiable experience as an admission attendant, cashier, or comparable position which requires assisting customers and handling cash on a daily basis.

Desirable

Qualifications:

Extensive customer service background. Extensive retail background. Experience working in a museum or at a cultural institution. Experience working near high value art or around fragile and/or valuable materials. Ability to interact with the public and customers in a professional manner.