Disability Claims Team Lead — Customer Care Excellence
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-16
Listing for:
MetLife
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Met Life's Global Customer Service and Operations (GCSO) team is seeking a motivated leader to guide a diverse group of professionals. You will drive performance in claim accuracy, customer centricity, and expense management while upholding Met Life's values.
You will set clear expectations, remove barriers, coach staff, analyze data, and partner with stakeholders to deliver a differentiated customer experience across millions of interactions.
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