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Cloud Customer Support & Billing Specialist (24​/7

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 - 33000 USD Yearly USD 26000.00 33000.00 YEAR
Job Description & How to Apply Below
Position: Cloud Customer Support & Billing Specialist (24/7)

Vultr is seeking a highly motivated Customer Support Representative to help deliver exceptional service by resolving billing and account issues. This role requires customer-centric approach, attention to detail, urgency, and a proactive attitude in a high-ticket, high-volume contact center environment.

You will multi-task across tickets, communicate with customers and internal teams, and document interactions while building product knowledge.

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