Front Desk Associate- 2525 Van Ness Job San Francisco area,California USA,Customer Service/HelpDesk

Front Desk Associate

Action Property Management, the leader in community management, is seeking a full-time Front Desk Associate to join our team at our luxury association, 2525 Van Ness located in San Francisco.

Schedule:

Monday
- Friday, 8:00 AM - 5:00 PM

Compensation: $27.00- $28.00 Per Hour

Job Responsibilities:

Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
Maintain the appearance of the front desk area, lobby, and main elevators
Monitor lobby activity and maintain access control
Provide concierge services
Complete Daily Activity Report
Answer and direct incoming phone calls. Receive and distribute resident parcels
Address resident and guest concerns and questions
Demonstrate strong understanding of the association's governing documents

Qualifications / Requirements:

Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
Hospitality Management college students or recent graduates are highly desired
Polished and professional appearance and demeanor
Upbeat and positive team player attitude
Strong judgment and solutions-oriented
Proactive customer service approach

Team Member Perks:

Comprehensive health benefits and paid time off package for qualifying employees
On-going hospitality and property management training
Opportunities for career growth and advancement
Values driven company culture promoting team work and excellence

Why You'll Love Working at Action:

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.

We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.