Desk Clerk - 600 7th St (Part-Time, Swing Shift

Desk Clerk

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we're transforming lives through affordable housing and inclusive communities. As a Desk Clerk, you are often the first point of contact for residents and visitors, helping create a safe, welcoming, and supportive environment within the community.

This role is ideal for someone who enjoys interacting with people, providing excellent customer service, and contributing to the well-being of residents. We encourage candidates with lived experience to apply. On-Site Position

Schedule:

Part-Time, 24 hours per week Swing Shift: Thursday-Friday, 3:00 PM-11:00 PM Pay: $20.00-$22.00 per hour Why You'll Love Working at Mercy Housing Early-close Fridays with 3 paid hours Early close before holidays with 3 paid hours Paid time off between Christmas and New Year's 15 days of PTO in your first year 12 company holidays plus 2 floating holidays Multiple medical plan options Dental coverage, including adult and child orthodontia Vision coverage 403(b) retirement plan with company match Paid volunteer time Paid parental and caregiver leave Company-paid life insurance Free Employee Assistance Program (EAP) Free basic dental coverage Pet insurance options What You'll Do Welcome residents and visitors while providing exceptional customer service.

Monitor building access and maintain accurate visitor logs. Answer and direct phone calls, taking detailed and accurate messages. Conduct routine property patrols to help maintain a safe community environment. Communicate important information to property staff and appropriate authorities as needed. Respond appropriately in emergency situations by contacting emergency services. Support a respectful, secure, and inclusive living environment for residents. What We're Looking For High school diploma or equivalent.

General office, front desk, customer service, hospitality, or security experience preferred. Strong communication and problem-solving skills. Ability to remain professional and calm in a variety of situations. Commitment to serving diverse communities with compassion and respect. This is a brief description summarizing the abilities and skills needed for the position. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.