Front Desk Associates, Market Street
Listed on 2026-08-18
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Front Desk Associates, Market Street
We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization
Professionally greet members and guests
Scan membership 's upon members entrance
Answer phones professionally
Respond to member questions, concerns and discrepancies
Update members' accounts if needed
Maintain an orderly and clean work area
Ability to work opening/closing/mid-day shifts
Ability to tour members
Provide the highest level of customer service to members, prospective members, and guests
Aid other departments with other related tasks
QualificationsReliable, professional, computer literate, energetic, and friendly
Preferably interested in health, fitness, and/or sports
Must be friendly, vibrant, and outgoing
Must be able to effectively communicate in person, via email, and via phone
Essential physical requirements
Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
Must be able to perform pushing, pulling and lifting up to 50lbs at a time
Additional InformationAs a member of the Equinox team you will receive
We offer competitive salary, benefits, and industry leading commission opportunities for club employees
Complimentary club membership
Perks and incentives with our products and services including personal training, pilates, spa and shop
Pay transparency - $19.18/hour
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. Pursuant to California law and the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records
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