3302-Admission Attendant

Department: Citywide
Job class:3302-Admission Attendant
Salary range: $59,384.00 - $72,124.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type:Class Based Test
Rule:Rule of the List
List type:Entrance

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area.

Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

THIS IS A CITYWIDE EXAM

• Application Opening: August 27, 2025
• Final date to receive applications: This job ad will close no sooner than September 10, 2025

Under immediate supervision in Fine Arts Museums, the Asian Art Museum and Recreation and Park Commission facilities, Admission Attendants sell tickets, admit patrons to the facilities and perform other duties as required. The essential functions include:
Selling, distributing and/or collecting tickets, passes, membership, audio tour and other products; operating a cash register or a computerized system to register sales transactions; setting up money trays to make change; preparing deposits; providing customer service and information to patrons and staff; assisting with crowd control, counting visitors and verifying admission receipts; assisting in the issuance of will call tickets;

greeting and meeting groups and school tours; assisting with coat check and information area; maintaining inventory of admission tickets, audio sets and other products; and checking and ensuring automated systems are functioning properly by cleaning, dusting, replacing and/or changing receipt tapes, ticket rolls, and ink cartridges.

Examples of Important and Essential Duties:

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code (class) and are not intended to be an inclusive list.

1. Sells, distributes and/or collects tickets, passes, membership, audio tour and other products by personally receiving various types of payment from patrons of Park & Recreation and museum facilities. Operates a cash register or a computerized system to register sale transactions.

2. Sets up money trays by obtaining sufficient amounts of different denominations of dollars and coins in order to make change for Park & Recreation and Museum patrons.

3. Prepares deposits by summarizing all receipts on a daily basis and preparing forms such as cash reconciliation sheet and deposit slip in order to bank monies at the end of a shift.

4. Provides excellent customer service and information; responds to patrons' requests for directions and information about facilities & fees and other questions to aid patrons in their use and enjoyment of facilities and actively promote sale of membership, audio tour, and products sold by the organizations.

5. Assists with crowd control, counts visitors and verifies admission receipts; assists in the issuance of will call tickets, greets and meets groups and school tours; and assists with coat check and information area.

6. Maintains inventory of admission tickets, audio sets and other products by tracking and maintaining appropriate level of inventory.

7. Checks and ensures automated systems are functioning properly by cleaning, dusting, replacing and/or changing receipt tapes, ticket rolls, and ink cartridges. Contacts outside vendors for any repair if needed.

Please note that incumbents in this classification may be required to perform duties as listed in the class specification, which can be found on DHR’s website: (Use the "Apply for this Job" box below). .

Minimum
Qualifications:
Experience: One (1) year (2000 hours) verifiable experience as an admission attendant, cashier or comparable position which requires assisting customers and handling cash on a daily basis.

Notes:

• Applicants must meet the minimum qualifications by the final filing date unless…