Valet Attendant, Full Time $22​/hr (San Francisco, CA)

All About Parking Inc. is an equal opportunity employer, dedicated to a policy of non- discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. All employees are subject to a successful completion of a background check.

Summary of Position:

The primary responsibility of the Attendant is to provide client-facing support for valet parking, Electric Vehicles (EVs) management, and driving operations, which includes greeting incoming and outgoing customers, parking and retrieving customer vehicles, answering customer questions in a professional, welcoming manner, and driving other employees and guests to and from designated areas. Additional duties could include providing directions on available parking, assisting in providing traffic control, performing key audits, and completing and distributing reports.

General

Duties and Responsibilities:

An individual must perform each essential duty satisfactorily to be successful in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Comply with all company policies and procedures

Assist in maintaining station operations

Update Valet and EV charging logs Maintain a clean and orderly work environment including relief of car backlog

Acknowledge and greet all incoming customers in a friendly, welcoming manner that demonstrates First and Lasting Impressions Perform outdoor concierge/customer service duties as requested

Anticipate and facilitate customer needs such as requesting their car, opening car doors, assistance with wheelchairs, luggage, holding umbrellas, providing directions, directing traffic etc.

Tactfully manages difficult or emotional customer situations

Safely perform valet parking and EV services including parking, retrieving and delivering customer vehicles and management of EV charging stations

Safely operate customer and company vehicles in accordance with all traffic regulations, applicable laws and company policies

Perform hourly and daily key audits including key transfers to customers and clients as directed

Manage cash, valet tickets, ticketless technology systems, keys and equipment in accordance with company policy

Assist in completing hourly and daily activity logs using Employee Portal or phone if available, etc.

Safely operate, ride, rebalance and secure bicycles for customers

Maintain a professional appearance and courteous demeanor at all times

Shows respect and sensitivity for cultural differences and promotes a harassment-free environment

Have working knowledge of Account Specific Details Be flexible with work shifts/hours to service peak volume periods, vacated shifts and other emergency situations

Other duties and responsibilities as assigned

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required. In addition, the individual must be punctual, have a good attendance record, and have reliable means of transportation to work.

Must be at least 19 years of ageMust have 3 years of driving experience

Must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years

Fluent in English with excellent verbal and written communications skills

High School diploma or equivalent preferred

Some customer service/public relations experience; or equivalent combination of education and experience

Possess enthusiasm for delivering exceptional customer service

Ability to communicate in a positive manner with co-workers, customers and vendors at all times;

Work effectively on a team and independently to resolve customer issues

Assist in maintaining station operations

Maintain EV operations

Maintain Vehicle Driving Operations Recommend procedures that increase efficiency and maximize throughput for charging

Provide hands-on EV training as needed

Accommodate a flexible work schedule, including different times and locations

Ability to multi-task in a fast-paced environment

Ability to report data and execute other duties with minimal direction

Ability to add, subtract, multiply and divide.

Must possess a cell phone and email account and a reliable means of transportation to work Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly get in and out of vehicles multiple times per day Regularly stand for extended periods of time;

Regularly walk, use hands to handle or feel, and reach with hands and arms;

Regularly talk and listen up to 8 hours a day;

Specific vision abilities required by this job include the ability to see differences in widths and lengths of lines such as those on graphs;

Occasionally climb stairs and or use an elevator;

Regularly lift and/or move up to 10 pounds; and Occasionally lift and/or move up to 50 pounds.

Must be able to run,…