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Customer Success Manager — Impactful, Growth‑Focused Role
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-20
Listing for:
Pump
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Pump is seeking a customer experience teammate to be the first line of defense for customers and a voice for feedback across product, engineering, and account management. You’ll help resolve inquiries, manage product requests, and contribute to a fast-paced startup culture in the US.
You will support customers via email, phone, Slack, and in-app channels, collaborating with multiple teams to improve the Pump Platform and customer satisfaction levels.
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