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Hybrid Customer Experience Advocate
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-22
Listing for:
Weave Grid
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Weave Grid in San Francisco seeks a devoted CX Associate to join the Customer Operations Team and be the ambassador to our customer participant base. You will triage, answer, and resolve tickets while learning our application and driver needs.
This hybrid role requires in-office days on Tuesdays and Thursdays. You will create help center content, share customer insights with Engineering and Product, and help ensure high CSAT through proactive communications and accurate incentives processing.
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