Airline Customer Service Agent (Chinese Speakers
Listed on 2026-08-22
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Customer Service/HelpDesk
Airport Operations & Services, Customer Service Rep, Bilingual, Call Center / Support
Overview
ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE
Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled, engaging agents drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service...
...peace of mind
Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines atSFO (San Francisco International Airport). We cater to a distinctive clientele.
We offer part-time and full-time positions.CHINESE SPEAKING IS PREFERRED
to Apply!!
ResponsibilitiesYou will also learn to perform the following functions throughout the course of your employment:
- Learn behind-the-scene workings of an international airport.
- You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.
- Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
- Enjoy the opportunity to professionally interact with high-profile passengers.
- Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.
- Eager to learn new skills
- Organized and logical thinker
- Make quick and rational decisions
- Problem Solving
- Ability to adapt quickly to unforeseen situations
- Effective communication skills and good listening skills
- Able to multi-task and carry out duties in a dynamic environment
- At least 18 years of age, high school graduate or G.E.D equivalent.
- Eligible to work in the United States
- English proficient, other languages are a plus.
- Computer savvy
Required Training Required to study and successfully complete 2 weeks of mandatory training
Shift 5 shifts AM/PM
Schedule [i.e. M/T/W/F/Sun or TBA] TBA
Language English, Chinese (Mandarin) and Cantonese Required
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