Front Desk Associate- Yerba Buena Island

Action Property Management is seeking a full-time Front Desk Associate to join our team at Yerba Buena Island located in San Francisco.

Schedule: Tuesday – Saturday; 2:00 PM – 10:30 PM

Compensation: $30.00 – $32.00 per hour (Depending on experience).

Travel Stipend: A monthly stipend of $500 will be provided to support your transportation costs.

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report.
• Answer and direct incoming phone calls; receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the association's governing documents.

• Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening.
• Minimum of a High School Diploma or equivalent.
• At least 6 months of customer service experience; hospitality, luxury retail, or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired.
• Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Strong judgment and solutions-oriented.
• Proactive customer service approach.

Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.

• Comprehensive health benefits and paid time off package for qualifying employees.
• Exclusive employee discounts through ADP Marketplace.
• Ongoing hospitality and property management training.
• Opportunities for career growth and advancement.
• Values-driven company culture promoting teamwork and excellence.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.