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Senior Data Scientist, Customer Metrics & Impact

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Decagon
Full Time position
Listed on 2026-08-23
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 165000 - 215000 USD Yearly USD 165000.00 215000.00 YEAR
Job Description & How to Apply Below

Decagon is the leading conversational AI platform powering concierge customer experiences for brands. Our deployments span enterprise customers like Avis Budget Group, Block’s Cash App, Square, Chime, and more, delivered through voice, chat, email, SMS, and other channels.

We’re an in-office company with a focus on velocity and excellence. Our values—Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle—shape how we work and grow as a team.

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Position Requirements
10+ Years work experience
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