More jobs:
Lead, Technical Customer Support & Engineering
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-30
Listing for:
Linuxconfig
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Lumafield in San Francisco is seeking a Lead of Customer Support to own customer issues from first response through resolution. The role is technical and hands-on, spanning hardware, firmware, embedded apps, and cloud software.
You will set standards for investigation, escalation, and communication with customers. You will work with Customer Success and engineering teams to triage issues, close fixes, and feed field signals back to Product.
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