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Senior Customer Success Lead — AI-Driven & Retention

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Gamma
Full Time position
Listed on 2026-08-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 125000 - 235000 USD Yearly USD 125000.00 235000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Lead — AI-Driven Growth & Retention
A growing tech company in San Francisco is looking for a Customer Success Manager to enhance customer advocacy and retention through onboarding and targeted support. Key responsibilities include managing customer health, developing training programs, and navigating stakeholder relationships. Applicants should have over 5 years of B2B SaaS experience and a proven ability to manage strategic accounts. The role involves working in-office 4–5 days a week, contributing to a collaborative culture with a salary range of $125K - $235K plus benefits and equity.
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Position Requirements
10+ Years work experience
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