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Customer Success Manager Insights Partner

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: pumpcareers
Full Time position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support, HelpDesk/Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Manager: Growth & Insights Partner

pumpcareers is seeking a Customer Experience Specialist to join our NYC-based team. You will be the first line of defense for customers, handling inquiries via email, phone and chat, while partnering with account management, product and engineering to resolve issues and drive insights.

You will diagnose problems, document escalations, and contribute to product updates in a fast-paced startup environment with opportunities for growth and ownership.

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