Onboarding Specialist

Avfleet.ai runs an electric fleet for rideshare and last-mile delivery in San Francisco. Onboarding specialist is the first person every new hire meets thereby making them the face of the company for all of our newest team members. You’re the person who makes sure their paperwork is right, their approvals come through, and their first day feels seamless and welcoming — so they start the job feeling like someone was expecting them.

It’s detail work that matters. Get it right and people start on time and stay.

What you’ll do

• Verify the paperwork. Complete employment eligibility verification for every new hire, accurately and on deadline

• Check credentials. Driver’s licenses, insurance eligibility, and all the role specific documentation

• Move approvals forward. Track new hires through platform driving approval, chase what’s outstanding, and flag what’s stuck. Work with HR to keep things running smoothly

• Run Day 1. Deliver orientation on how we work — policies, safety, timekeeping, breaks, and what the job asks. Guide the new hires through the day’s agenda while answering their questions and keeping everyone on schedule

• Train people into their roles. Walk new hires through the tools, software and procedures they’ll use, and make sure they’re ready before they’re on their own

• Keep the pipeline moving. Follow up so nobody stalls between steps. Escalate exception cases to appropriate department leads

• Stay on top of Documentation. Follow established daily documentation routines to keep employee files complete, accurate, and correctly filed

What you bring

• A year or more in HR support, onboarding, admin coordination, or customer service — or equivalent experience

• You’re accurate with paperwork, and you understand why that matters

• You can explain something clearly to someone who’s never heard it before, including people working in a second language

• Working proficiency with HRIS or onboarding software and spreadsheets, and demonstrated ability to learn new operational tools quickly. You handle people’s personal information with care

• Open to work overtime on a case by case basis

• Dependable and on time — Day 1 starts when it's scheduled, and new hires are waiting on you. Steady and professional when things don't go to plan

No degree required. No HR certification required.

Nice to have

• You’ve completed I-9s or employment verification before

• You speak Spanish fluently

• Onboarding experience in transportation, logistics, delivery, or a platform business

• Working knowledge of California break and timekeeping rules

• aPHR, PHR, or SHRM-CP

What it pays

$20.50 to $22.00 per hour. This is the good-faith rate we expect to pay for this position on hire.

This role is overtime eligible — time and a half past 8 hours a day or 40 a week. Overtime is occasional rather than routine.

We also offer medical, dental, and vision coverage, paid time off, and California paid sick leave.

The environment

Mostly an office role, with time on your feet delivering training and occasional trips out to the yard. You’ll occasionally move materials up to 25 pounds. Need a reasonable accommodation to do any part of this job? Tell us and we’ll work it out with you.

How to apply

We read every application ourselves — no automated screening, no resume-ranking software.

Equal opportunity and legal notices

Avfleet.ai is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, ancestry, religion, creed, sex, gender, gender identity or expression, sexual orientation, pregnancy or related conditions, age (40 and over), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Avfleet.ai will consider for employment qualified applicants with arrest and conviction records, in a manner consistent with the California Fair Chance Act and the San Francisco Fair Chance Ordinance.