Donor & Escalation Specialist
Listed on 2026-09-27
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
ALSAC is hiring a donor service specialist to support St. Jude donors in the United States. You will handle escalated inquiries, resolve issues from initial contact to resolution, and collaborate with internal teams to ensure a positive donor experience.
The role requires strong communication, problem-solving skills, and adherence to policies. The position operates in a full-time schedule from Monday to Friday, 10:30am–7pm CST, with opportunities to train new hires and contribute to process
The Donor Experience & Escalation Specialist position in the Management & Operations, Sales field is open for applications.
The Donor Experience & Escalation Specialist role e Children's Research Hospital is now open for applications in United States.
Join us e Children's Research Hospital as our next Donor Experience & Escalation Specialist in United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).