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Strategic SaaS Customer Success Manager

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Okendo
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 150000 USD Yearly USD 90000.00 150000.00 YEAR
Job Description & How to Apply Below

Okendo is seeking a Customer Success Manager to deliver exceptional value to US-based customers and drive retention, expansion, and satisfaction. You will work with a global team of CSMs to ensure successful delivery of Okendo’s product suite, while proactively identifying opportunities for growth through value demonstration and scalable processes.

You will collaborator closely with Support, Onboarding, and Solutions Engineering to resolve issues, optimize accounts, and ensure merchants achieve

We are seeking a motivated Strategic SaaS Customer Success Manager to join Okendo in United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Strategic SaaS Customer Success Manager role at Okendo, based in United States.

We are looking to fill the Strategic SaaS Customer Success Manager position at Okendo in United States.

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