Senior Technical Account Leader - Customer Success
Listed on 2026-10-03
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Customer Service/HelpDesk
Technical Support, Customer Success Management, HelpDesk/Support
NICE Ltd. seeks an experienced customer success professional to own relationships with key CX accounts. You will advocate for customers and resolve highly complex technical issues within SLA targets.
You will collaborate with support, engineering, and product teams to drive customer success and long-term retention, leveraging strong diagnostics, VoIP and TCP/IP knowledge, and scripting where applicable.
We invite applications for the Senior Technical Account Leader
- Customer Success position located in United States.
Learn more about the Senior Technical Account Leader
- Customer Success role in the description above.
We appreciate your interest in this position.
Join NICE and contribute to our ongoing work.
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This posting is for the Senior Technical Account Leader
- Customer Success role at NICE, based in United States.
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