Touch AI Customer Success Manager
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management
Fin, the AI Customer Agent company, seeks a High Touch CSM to partner with our largest customers and guide them through an AI Agent transformation. You will work with executives and their support teams from scoping to measurable adoption and industry-leading automation outcomes.
You’ll collaborate with engineers to translate requirements into Fin designs, monitor usage, and lead strategic planning sessions to maximize business value.
Join us at Intercom as our next High-Touch AI Customer Success Manager in San Francisco, CA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the High-Touch AI Customer Success Manager role in the description above.
We appreciate your interest in this position.
Join Intercom and contribute to our ongoing work.
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