Manager, User Experience Design

The Role

We are hiring an experienced UX Design Manager to lead our Credit Card and Core Experience verticals. This is a high-visibility leadership role responsible for driving the end-to-end design strategy of our Credit Card product line while spearheading a major transformation of our Core mobile ecosystem.

We are looking for a servant leader who prioritizes their team’s well-being and growth as strategic drivers of high-quality product outcomes. You value efficient design operations and excel at managing stakeholder relationships. Your strengths include clearing roadblocks and solving complex problems.

• Adopt a human-centered approach to leadership: foster a culture of empathy, prioritize work-life balance, and focus on retention by keeping your team happy while upholding high expectations of professional excellence and productivity.
• Foster a culture of creative safety where designers are empowered to take calculated risks, challenge the status quo, and push the boundaries of what’s possible to deliver world-class experiences
• Manage, mentor, and advocate for your team of experienced talent.
• Build a culture that elevates the team s morale and performance, focusing on lessons learned and continuous improvement.
• Partner closely with Product, Engineering, and senior leadership to drive the vision for our Credit Card and Core products.
• Utilize a sophisticated approach to conflict resolution. You will rally the team and manage stakeholders with a mature, reflective, and solutions-oriented mindset.
• Champion user needs to inform product decisions, ensuring a strategic balance between user desirability, technical feasibility, and business viability.
• Guide the team toward a cohesive, user-centric quality standard without necessarily designing the assets yourself.
• Evolve our design systems, playbooks, and Design Ops processes to ensure efficiency across multiple squads.
• Work with product leaders to scope projects, prioritize tasks, and align resources correctly within an agile development environment.

• 8+ years of experience in UX/Product Design, with a demonstrated history of people leadership (teams of 2–4+) including hiring, performance management, and career development.
• BA/BS degree in Interaction Design, HCI, User Experience Design, Psychology, Anthropology, or a related field (or equivalent work experience).
• Deep experience in UI/UX design at a high-tech company with a strong portfolio showcasing utilization UX methodologies, creative problem solving, and process leadership.
• Expert understanding of Figma, in order to facilitate design critiques and enforce best practices.
• A servant leader mindset. You have high emotional intelligence and experience navigating complex stakeholder maps.
• Strong presentation skills with the ability to effectively communicate design solutions and resolve conflict constructively.
• Comfort leveraging the pragmatic value of AI tools while also understanding their limitations and advocating for responsible, ethical usage.
• Experience working on consumer engagement, growth, and Fin Tech experiences.
• Experience managing senior-level individual contributors (Staff/Principal Designers).

• The opportunity to collaborate with a team of creative, fun, and driven colleagues on products that have an immediate and significant impact on people s lives
• The opportunity to work in a fast-paced environment with experienced industry leaders
• Flexible time off, comprehensive health coverage, competitive salary, paid parental leave
• Wellness benefits including access to mental health resources, virtual HIIT and yoga workouts
• A bevy of other perks including Udemy access, childcare assistance, pet insurance discounts, legal assistance, and additional discounts

$153,000 - $190,000 a year. Compensation details:
The salary for this position is $153,000 - $190,000 annually, plus bonus and generous benefits. In determining your salary, we will consider your location, experience, and other job-related factors.

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We are growing our Technology team to support our various financial products. The ideal candidate is passionate…