Product Manager - Fleet

Our Mission
SPAN is enabling electrification for all ⚡ We are a mission-driven company designing, building, and deploying products that electrify the built environment, reduce carbon emissions, and slow the effects of climate change.

• Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere.
• Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives.

• Enabling homes and vehicles powered by clean energy
• Making electrification upgrades possible
• Building more resilient homes with reliable backup
• Designing a flexible and distributed electrical grid

SPAN is looking for an experienced Staff Product Manager to own the platform that manages our fleet of SPAN panels and devices. SPAN Fleet Manager provides a real-time energy dashboard of SPAN homes in a service area, and provides SPAN partners an unmatched ability to manage the territory. You will own the entire Fleet Manager experience for utilities, grid operators, distributors and other partners.

You will work on expanding our fleet API integrations and control logic that allows SPAN's partners to interact with thousands of SPAN homes simultaneously. You will define a vision for the product, partner with commercial team to set revenue goals for the platform, and execute on a prioritized product roadmap. You will bring a rigor and scrappiness to the product organization, always working backwards from the customer and leveraging research, discovery, technical depth, and honed intuition.

Reporting to SPAN's Head of Product, you will ensure harmony across our product ecosystem by collaborating closely with the heads of Hardware products, Installer experience, Design, Engineering, and Sales. Your role will be critical in refining and defining a scalable software architecture and front-end across multiple hardware products. You will become an expert in our hardware products, and how they communicate with third party devices in order to help SPAN's partners manage their fleets with ease, efficiency, and accuracy.

You will partner with software, firmware, data science, design, and commercial teams to reimagine how we manage and understand the fleet end-to-end. You will also champion user-centric design and product strategies, demonstrate how to prototype and iterate quickly while holding a high bar for quality.

We are looking for a product manager who

• Thinks critically. Can navigate through ambiguity, defend their point of view, and adopt a holistic yet pragmatic approach to problem-solving.
• Inquires expertly. Asks high-quality questions to uncover underlying needs not just stated wants, and thinks about future scenarios to inform present decisions.
• Communicates effectively. Can articulate product ideas and value propositions in a way that resonates with a diverse range of stakeholders.
• Works collaboratively. Acts as a bridge between product, engineering, and business teams, viewing project management as a critical…