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Customer Experience Service Designer — End-to-End CX Leader
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-20
Listing for:
Delta Dental Ins.
Full Time
position Listed on 2026-08-20
Job specializations:
-
Design & Architecture
UI/UX Design, Product Designer
Job Description & How to Apply Below
Delta Dental Ins. in San Francisco is seeking a mid-level Customer Experience Service Designer to help implement the CX vision in collaboration with UX, CX Strategy, Insights, BPM, and product teams.
You will shape end-to-end journeys across channels and internal operations, applying service design frameworks to surface actionable customer insights. You will lead cross-functional planning, facilitate design sessions, map journeys, identify pain points, and advocate CX tools and practices.
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