Staff Product Designer, Growth

Requirements

• Your portfolio showcases high-quality work directly impacting project success
• You have 7+ years of professional design experience, including 4 years on Growth teams or in ecommerce and merchandising, where your work has been key to driving gains in conversion, basket price and product adoption
• You've excelled on onboarding & merchandising surfaces and are comfortable with iterative experimentation like A/B testing. You also know when to lobby for a broader strategic approach
• You love uncovering insights firsthand and you’re comfortable with identifying and conducting UX research and testing independently. You’re innately curious and always looking to get to the heart of a problem
• You excel in complexity and fast-paced environments and are passionate about balancing craft, critical thinking, and business needs to deliver a holistic user experience
• You’re focused on psychology and why people behave the way they do. Experience with behavioral science is a plus!
• Always connecting your work to the bigger picture, you can describe high-level team goals and align projects accordingly. You skillfully use design explorations, research, documentation, and presentations to rally the team and communicate with leadership
• You have a deep understanding of best practices and contemporary design patterns
• Nice to have:
  Experience with B2B companies focusing on SMBs
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

• We’re looking for a Staff Product Designer to join our Growth team and work with us to achieve our ambitious goals from customer acquisition to conversion and becoming happy customers
• Our growth strategy is based on a self‑serve, product‑led approach, and this role is an essential part of it
• We’re a team that values ownership and initiative and we want your ideas and drive to make an impact
• Embed with the Growth team; help define the roadmap, vision, and lead design work
• Own the design work for funnel optimization, NUX, and personalization for guided flows
• Leverage AI to create personalized customer experiences
• Design growth systems, experiments, and new product features, translating quantitative and qualitative insights into testable ideas
• Champion designs that deliver a seamless, easy, delightful experience for our SMB users
• Facilitate workshops that help you and your team develop winning ideas
• Distill complex information into simple and beautiful user experiences, from brainstorming to delivering high‑fidelity designs
• Build strong relationships with interdisciplinary teams to conceptualize, build, and ship user‑friendly and business‑driven products
• Participate in UX research, both with and without a UX Researcher, apply insights to designs, represent the voice of the customer, and be an advocate for users
• Be a strong voice in sharing ideas, managing feedback from stakeholders, challenging assumptions, and bringing best practices to the team