Director of Multimedia

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture. Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers. Old Navy democratizes style with quality and value for all.

Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement. We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world. We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact.

If you’re ready to learn fast and help shape what’s next, you’ll fit right in.

The Director of Multimedia is responsible for the global technology, production, broadcast, engineering, and operational capabilities that power the company's multimedia experiences and digital media infrastructure. This leader oversees the multimedia technology ecosystem supporting corporate offices, executive environments, studios, event spaces, broadcast environments, digital signage, and enterprise events — combining live production, broadcast/streaming distribution, post-production/editing, engineering, digital media infrastructure, and operations into a single, unified capability.

This role does not own creative strategy. Creative, Brand, and Communications teams define the vision, message, and audience experience; the Director of Multimedia provides the technology, technical production expertise, infrastructure, and operational discipline required to bring that vision to life reliably, at scale, and globally.

• Own the technical execution of high-profile productions: executive town halls, leadership meetings, conferences/summits, brand events, broadcasts, and hybrid experiences
• Translate creative concepts and business requirements into technical production plans, including run-of-show development, show/shot calling, technical direction, crew planning, and rehearsals
• Direct audio/video engineering, multi-camera production, switching, graphics/playback integration, lighting, LED/projection, and remote/hybrid production
• Establish a disciplined production methodology: rundowns, cue structures, escalation procedures, redundancy, and contingency planning for every major production

• Own broadcast distribution architecture and standards, including encoding, signal routing, and delivery to internal and external audiences
• Own enterprise streaming platform strategy — live streaming, on-demand distribution, CDN performance, and access controls across global audiences
• Own the post-production/editing pipeline for final multimedia deliverables: ingest, editing, versioning, approvals, graphics/motion graphics finishing, and output formatting for multiple platforms (web, signage, social, broadcast)
• Establish standards for archival and re-use of finished content, ensuring edited assets are properly stored, tagged, and retrievable

• Own the engineering strategy and technical standards for production studios, control rooms, executive presentation spaces, auditoriums, conference/collaboration environments, digital signage, video walls, streaming platforms, editing/post-production systems, and production networks
• Establish reference architectures for audio, video, broadcast, streaming, AV-over-IP, networking, and control systems, built for reliability, scalability, interoperability, security, and lifecycle management
• Partner with IT, cybersecurity, infrastructure, and facilities teams to align multimedia technology with broader enterprise technology…