Product Designer, Accessibility

• Define OpenAI's accessibility strategy, roadmap, governance, priorities, and measures of progress
• Design and ship accessible experiences while identifying systemic barriers across complete customer journeys
• Build accessibility into the design system through inclusive components, tokens, interaction patterns, Figma libraries, documentation, and engineering guardrails
• Center disabled people through participatory research, usability studies, and assistive-technology testing
• Design for permanent, temporary, and situational disabilities across perception, navigation, comprehension, and task completion
• Establish standards for screen readers, keyboard navigation, focus, reading order, contrast, typography, motion, captions, forms, errors, and multimodal interactions
• Lead accessibility audits, remediation priorities, launch readiness, and continuous validation across platforms
• Partner with go-to-market, legal, compliance, and product teams on enterprise readiness, accessibility documentation, procurement needs, and customer commitments
• Grow company-wide capability through training, critiques, engineering partnerships, and a network of accessibility champions
• Work across design, engineering, research, product, go-to-market, and legal to make accessibility part of product quality

• Experience leading accessibility or inclusive-design work across multiple teams, products, or platforms
• Deep accessibility expertise combined with strong interaction design, systems thinking, and a high bar for product craft
• Deep practical knowledge of WCAG, assistive technologies, accessible interaction design, and platform-specific standards
• Experience embedding accessibility into design systems, reusable components, and engineering workflows
• Experience working directly with disabled people and translating their experiences into product and organizational decisions
• Ability to identify assumptions and exclusion within a product journey and turn insights into clearer, more flexible interactions
• Ability to set strategy, design detailed experiences, and collaborate with engineers through implementation
• Ability to influence across disciplines without direct authority
• Authorization to work in the country where the job is located is required by the application form
• Ability to work from the US office three days per week is required by the application form

Demonstrates deep accessibility expertise and strong interaction design skills, with a focus on embedding accessibility into design systems and ensuring inclusive experiences across diverse user needs. Capable of leading cross-functional teams to implement accessibility strategies and standards effectively.

• Accessibility Strategy Development
• WCAG Compliance Knowledge
• Inclusive Design Expertise
• Assistive Technology Testing
• Cross-Functional Collaboration

• Accessibility Audits
• Interaction Design
• Systems Thinking
• Design System Integration
• Usability Studies
• Assistive Technology Knowledge
• Screen Reader Standards
• Keyboard Navigation Standards
• Multimodal Interaction Design
• Accessibility Documentation

• Influencing Without Authority
• Collaborative Problem Solving
• Training and Mentorship

• Accessibility Governance
• Customer Journey Analysis
• Product Quality Standards
• Enterprise Readiness
• Compliance Standards

• Figma
• Design Libraries
• Engineering Workflows