Digital Literacy Instructor – Chinatown Y

Digital Literacy Instructor – Chinatown Y

Careersby E
mpowering Futures, Building Communities

Imagine going to work each day knowing that your efforts positivelyimpactindividuals and communities. Asa global movement and thenation’s leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community.

At the Y, you can uncover your passion and build a lifelong career addressing some of the nation’s most pressing social issues.

Our Organizational Culture

At the YMCAof Greater San Francisco , we are committed todemonstratingvalues thataimtobuilding strong communities where you can
Be
,
Belong
and
Become.With
Truth & Courage
, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with
Authenticity & Accessibility
, allowing everyone toparticipateaccording to their needs. Our approach is
Dependable& Creative
, as we respond to community needs through strong partnerships.

Above all, weembody
Dignity & Empathy
,treating everyone with respect and compassion, andrecognizingthe inherent dignity in all individuals.

Position Summary

The Digital Literacy Instructor is responsible for teaching essential technology skills to adults and seniors in the Chinatown community, enabling them to use digital tools such as computers, tablets, software, and the internet effectively and safely. This role includes developing or adapting digital literacy curriculum, delivering lessons, assessing student progress, managing classroom environments,maintaining the computer lab, and keepingaccuratestudent records. The instructor will collaborate with program staff and volunteers to recruit participants, refine curriculum, and coordinate program efforts.

This is an in-person position, 15–30 hours per week, combining direct instruction, outreach, and administrative tasks.
The position is grant-funded and expected to conclude two years from the start date.

Job Responsibilities

• Develop or adapt lesson plans and instructional materials to meet participant needs.
• Assess participant skill levels and tailor instruction accordingly.

Outreach & Enrollment

• Recruit participants through marketing materials, outreach events, and partnerships with internal programs and community organizations.
• Enroll participants by evaluating their abilities and device preferences and scheduling them intoappropriate classes.

Program Administration

• Maintainaccuraterecords for program evaluation and reporting to funders and leadership.

Facility & Equipment Management

• Ensure computer lab equipment isfunctionaland classroom spaces are clean and organized.

Community Engagement & Safety

• Represent the organization in the community and with partner organizations.
• Ensureparticipantsafety and well-being.
• Uphold organizational policies on safety, supervision, mandated reporting, and risk management.

Qualifications

• High school diploma or equivalent.
• Availability Monday–Friday during business hours.
• Bilingual in English and Cantonese.
• Proficiency in Microsoft Office Suite and Google tools; strong knowledge of computer hardware and software.
• Ability to leadsmall-group training sessions.

Preferred Qualifications (Optional)

• Bachelor’s Degree or equivalent professional experience
• Experience working with adults and seniors
• Customer Service Experience

Work Environment & Physical Demands

• Work is performed in a classroom and computer lab setting with frequent interaction with participants.
• Must be able to sit, stand, and move within the classroom; occasional lifting of up to 25lbs(e.g., moving equipment).

Disclaimers

• Must successfully complete a background screening, including criminal and employment verification. Some positions may also require a credit check.
• All duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCAof Greater San Francisco promotes an equal employment opportunity workplace, which includes reasonable accommodation for otherwise qualified disabled applicants and employees. Please contact your manager if you have any questions about this policy or these job duties.
• This job description may not be all-inclusive, and employees are expected to perform other duties as assigned by management. Job descriptions and duties may bemodifiedby management as needed.
• Job offers are conditional and contingent upon background clearance.
  
  Pursuant tothe San Francisco Fair Chance Ordinance and CA Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment.

Salary Description

The salary for this position ranges from $23.00 to $25.00 per hour, based on experience, qualifications, and internal salary benchmarking. Compensation is aligned with grant funding approval and budget availability for the position as required.