Youth Engagement Counselor Lead

The Youth Engagement Counselor Lead will provide gender-specific services to youth who are  RAICES Lead is responsible for the coordination and management of school groups. Will provide supervision to the Youth Engagement Counselors by checking in and supporting group facilitation as needed.

• Plan, coordinate, and evaluate gender-specific workshops, recreation and enrichment activities of the on-site and off-site RAICES program in accordance with contract regulations.
• Contact schools in order to coordinate groups for each cohort (Fall, Winter, Spring, and Summer Internship)
• Prepare and submit accurate reports as required by program, including monthly program reports to funding sources (DCYF) and the collection of evaluation and demographic data (surveys).
• Develop curriculum on gender specific topics such as healthy relationships, self-advocacy, hygiene, bullying, and others related to the DCYF contact.
• Supervise, evaluate and provide leadership development to Youth Engagement Counselors, Youth Interns, and volunteers involved in the RAICES program.
• Plan and implement project-based learning and experiential outings and activities to enhance youth learning and skill development.
• Plan outreach and resource events for the community, youth, schools, etc as part of the contract requirement.
• Ensure that all contact requirements are being implemented, documented, and met.
• Support a program environment that is learner centered, promotes a sense of physical and emotional safety.
• Support positive relationships between staff and youth, and between youth and their peers.
• Conduct case consultations and check ins with the Youth Engagement counselors.
• Provide resources to youth, schools, families, community, and Youth Engagement Counselors.
• Communicate with school, community, public agencies and parents/guardians of youth.
• Supervise, evaluate and provide leadership development to youth interns and volunteers involved in the program.
• Ensure all youth completed the intake forms and communicate with youth families to complete.
• Utilize HUBB software to keep track of all youth’s profiles.
• Ensure Youth Engagement Counselors are completing incident reports on HUBB when youth disclose anything that would be reportable and is required to document.
• Provide individual follow-up services and information and referrals to youth as needed and to other MNC youth services and community services.
• Coordinates, schedules, and handles all logistical details of the weekly check ins and group coordination.
• Review CMS data and prepare monthly program reports.
• Develops and oversees outreach plan to recruit target population into case RAICES program.
• Monitors school advocacy efforts including school meetings such as parent conferences, IEP meetings, school disciplinary meetings, as necessary.
• Attending meetings with the Program Manager.
• Support the hiring process, selecting, interviewing, and filling out forms required to hire new employees in the department. Also, assist with the onboarding/offboarding of Youth Engagement Counselors.

• Collaborate in the planning and production of community events including Dia de los Muertos, Holiday/Winter break, Black History month, Carnival SF, Spring break, family nights, program graduations and showcase, etc.
• Recruit in kind service providers to implement gender specific activities, cultural enrichment, health and wellness, youth leadership, and other enrichment activities within the program.
• Coordinate Project Glimmer
• Advocate for youth needs, providing referral information, when appropriate to internal and external services based on individual youth needs. Provide individual follow-up services to clients as needed.
• Collaborate with community to coordinate services.
• Represent MNC at appropriate community forums and funder meetings/trainings; maintain superior customer service with funders, staff, collaborating agencies, parents, and youth. Adequately inform, share information, and collaborate with anyone benefiting from the RAICES program.
• Maintain accurate program records and follows reporting procedures. Compile, analyze, verify, and submit data according to the funding schedule and guidelines.
• Participate in weekly staff meetings and as training courses are offered.
• Ensure team is completing all trainings, progress reports, and required documentation for program.
• Actively participate in the creation and implementation of a personal staff development plan striving for self-improvement.
• Must be available to participate in late afternoon, evening, and some weekend activities as needed (including Memorial Day Weekend, during school breaks, and MNC events).
• Ensuring that the curriculum, orders, and any required document is updated and completed.
• Supporting other Youth Service Programs as needed (OST, and Safe Haven).

• Provide exceptional customer service.
• Provide fair and equitable support to all clients regardless of their situation.
• Always represent the…