Educations Manager

Job Summary

Oversees the administration and operations of health profession education programs, which may include teaching and learning activities, program curriculum, learner scheduling, maintaining databases, tracking learner compliance, and program accreditation. Develops, prioritizes, and implements strategies that improve program quality, processes, and compliance.

Manages a health professions education program through organizing and delegating to the education team to design, conduct, and evaluate teaching and learning activities, scheduling, core competencies, assessment, and evaluations. Plans and leads the implementation of program improvements. Operational or program results can affect overall organization-wide performance and reputation. Working closely with the Chief Administrative Officer. The Education Manager supervises and oversees all programmatic areas within Otolaryngology, including medical student education, ACGME residencies, fellowships, and non‑ACGME programs;

visiting professors & scholars, summer interns/volunteers/affiliates, GME observerships, and all educational programs for Otolaryngology. The incumbent will demonstrate initiative, resourcefulness, and problem‑solving skills in applying a detailed knowledge of responsibilities, functions, and the underlying management structure of the department. The incumbent acts on behalf of and makes decisions within the prescribed limits of authority of the Chief Administrative Officer. The Education Manager is responsible for the daily oversight and supervision of the ACGME (Accreditation Council for Graduate Medical Education) accredited residency program in Otolaryngology – Head and Neck Surgery, as well as five fellowships in Laryngology, Facial Plastics & Reconstructive Surgery, Pediatrics, Head & Neck Surgery, and Neurotology.

This leadership position is responsible for the continued growth of these programs. The Manager partners with program directors, faculty, and the OGME (Office of Graduate Medical Education) in the School of Medicine to ensure compliance with University policies and procedures, compliance with the ACGME, as well as any other certifying bodies (i.e., Board of Otolaryngology – Head and Neck Surgery, American Head and Neck Society).

• Bachelor's degree in related area and/or equivalent experience/training.
• Minimum of 3 years of related experience
• Minimum of 1 year of Lead/Supervisory/Manager experience
• Ability to recruit faculty and integrate learners which requires high-level planning and coordination skills.
• Working knowledge of educational software and technologies to promote a wide-range of teaching and learning goals.
• Verbal and written communication skills to operational and learning concepts, actively listen, persuade, advise, and counsel.
• Ability to solve problems and suggest solutions through critical thinking process.
• Effective communication skills with peers, learners, faculty, and other education program coordinators / managers.
• Proficient in ability to prioritize effectively to meet deadlines in a complex, challenging environment. Ability to organize assigned staff and unit operations in an efficient and effective manner.
• Proficient skills in training and guiding employees on site‑specific administrative and operational processes. Demonstrated ability to motivate and inspire staff to improve center services.
• Working knowledge of department, organization, HR and university policies and processes. Working knowledge of relevant industry federal, state and local laws and regulations including national accrediting organizations and state and federal licensing and regulatory offices.
• Working knowledge of assigned program requirements and curriculum.

• Master's degree in related area preferred

The salary range for this position is $69,700 - $149,900 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: (Use the "Apply for this Job" box below)..html

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