On-Call Librarian I​/II; San Francisco, CA

Location

480 Primrose Road Burlingame, 94010

The City of Burlingame is looking for an On-Call Librarian I/II to join our team! There are currently openings in the Children's Services and Adult Services departments. Candidates may use the supplemental questionnaire to indicate if they would like to be considered for Children's Services, Adult Services (Reference) or both. Hours and shifts will vary depending on department staffing needs.

The Librarian I classification is an entry-level position; the Library II classification is the experienced, journey-level position requiring a higher level of experience and training. The Librarian I/II can be filled at either level depending upon qualifications and experience.

This position includes working nights and weekends, as needed. Duties may include but are not limited to the following:

• Providing reference and reader’s advisory to children, teens, and parents at the Children's Desk, which requires extensive knowledge of children's literature.
• Planning and conducting programs for children including storytelling, book talks, and films to encourage reading, viewing and listening and use of library materials and facilities.
• Compiling lists of materials of interest to children.
• Organizing and conducting class visits for preschool and elementary age children to encourage reading and use of library materials and facilities.
• Planning and preparing exhibits, book lists and displays using creative marketing techniques to promote the library’s collections and services.
• Utilizing library computer systems and databases.

This position includes working nights and weekends, as needed. Duties may include but are not limited to the following:

• Serving at an information desk; research and respond to reference questions by phone, in person, or electronically.
• Assisting patrons in use of library collections through reference interviews, database, and web searches, reader’s advisory, and instruction in the use of the online catalog, computer software, and other technology that is used in the library.
• Maintaining current knowledge of materials, resources at BPL and throughout Peninsula Library System and refer patrons as required.
• Promoting library services to generate increased usage.
• Responding to patron complaints and problems.
• Performing other related duties as assigned.

Education:

A Master’s degree in Library Science from an ALA-accredited program required.

Experience:

At least one year professional experience working in a library setting is preferred. Knowledge of the Peninsula Library System and Sierra ILS is desirable. Successful public contact experience in a library setting; knowledge of automated systems; basic library reference materials including on-line databases and the Internet; reference interview and research methods; and knowledge of library systems.

Knowledge of:
Effective written and oral communication techniques; active listening skills; effective presentation expertise.

Ability to:
Establish rapport with patrons and staff and respond to their requests and comments in an open, objective, and straightforward manner; clearly interpret library policy; tactfully communicate with patrons and staff with differing opinions; mediate difficult situations and suggest appropriate avenues for resolution; maintain a positive flexible attitude; learn the operations, functions, policies and procedures of the Burlingame Public Library, including Branch operations;

work day, evening and weekend schedules; search online databases; assess community needs and interests to anticipate future library needs and trends; plan and develop library services and resources based on community needs; foster teamwork and open communication; effectively supervise and motivate subordinate staff; maintain thorough knowledge of different literary genres and age-level materials and be familiar with reader’s advisory tools.

Demonstrates creative problem-solving and sound decision-making abilities; recognizes and effectively sets priorities in planning and organizing work; demonstrates a working knowledge…