Trainer​/Job Coach

Community Jobs Program Trainer/Job Coach

As a member of the Community Jobs Program (CJP) the Trainer/Job Coach works with the CJP Team in an effort to increase CalWORKs participant's employability through a job readiness and job preparation program that includes vocational skills training and paid work experience.

Essential Job Duties include, but are not limited to:

• Prepare and provide job readiness activities which include but are not limited to the following:
  • Vocational and educational assessments (example: Individual Service Plan)
  • Job readiness and soft skills training
• Provide job coaching/support to participants throughout the different stages of CJP
• Work collaboratively with job developers and CJP team to encourage participant engagement throughout the various stages
• Support in efforts to re-engage participants in the services provided
• Engage participants in vocational skills development training in a classroom style setting and update training materials as needed to adapt to participants needs
• Conduct check-ins with participants to address barriers using a strength based and trauma informed care approach
• Communicate with HSA staff on an ongoing basis, reporting participant absences within two days of occurrence
• Works collaboratively with all the related Hire-Ability staff around meeting the program's contract objectives
• Provide basic remedial education, as needed, such as reading comprehension and basic math
• Provide job retention support for a minimum of 90 days to participants who obtain unsubsidized employment
• Participate in case conference meetings with HSA staff to make next step recommendations, referrals for ancillary, other supportive services, or address concerns and document recommendations
• Other duties as assigned

Educational level, Experience, & Other Requirements:

• Three years of experience providing direct services to human services and/or behavioral health services participants from minority/underserved groups or similar population
• Excellent verbal and written communication skills in English
• Demonstrated experience providing job readiness and vocational skills development training required
• Must have excellent communication skills and a friendly, customer-focused attitude
• Strong interpersonal skills and ability to work effectively, function independently, and interact professionally with a diverse, multi-cultural, and interdisciplinary staff of all levels

Other Preferred Qualifications:

• Bachelor's degree in social work, business & marketing communications field, preferred.
• Familiarity with community human services and/or behavioral health systems of care in San Francisco highly preferred
• Familiarity with the San Francisco community resources/services (may include health, mental health, substance abuse, vocational, housing, etc), highly preferred
• Strong commitment to the philosophy, goals, & mission of RAMS in providing community-based, culturally competent, and participant-guided mental health services to the community
• Commitment to engaging in professional development activities such as trainings, continuing education seminars, case conferences, and reviewing up-to-date material, etc., as related to treatment strategies for the population of Hire-Ability
• Experience supporting participants in a holistic, strength-based, Trauma-Informed Care approach