Operations Manager - Youth Chance HS

• Base Pay $32.00 - $36.00 / Hour
• Job Category Youth Development
• Employee Type Hourly - Full Time

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global mo vement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community.

At the Y, you can uncover your passion and build a lifelong career addressing some of the nation's most pressing social issues.

At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to b uilding strong communities where you can Be , Belong and Become. With Truth & Courage , we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility , allowing everyone to participate according to their needs.

Our approach is Dependable & Creative , as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy , treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.

• Associate's degree in Education , Social Work, Human Services, Psychology, Counseling, Youth Development, or a related field; or equivalent professional and community experience.
• Experience maintaining records, databases, and data reporting systems with a high level of accuracy.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to build positive relationships with students, families, educators, community partners, and staff.
• Proficiency with Microsoft Office Suite, Google Workspace, and database management systems.
• Ability to work independently and collaboratively as part of a multidisciplinary team.

• Bachelor degree in Education , Social Work, Human Services, Psychology, Counseling, Youth Development, or a related field .
• Experience working in alternative education, continuation schools, or youth-serving nonprofit organizations.
• Knowledge of San Francisco Unified School District (SFUSD), County Office of Education programs, or alternative education systems.
• Experience with student information systems, grant-funded programs, and compliance reporting.
• Experience coordinating events, field trips, workshops, and graduation activities.
• Experience providing case management, resource navigation, or student support services.
• Experience developing, maintaining, and reporting on alumni databases and outcomes.
• Familiarity with attendance tracking, records management, transcript requests, and student data systems.
• Experience supervising program logistics and facility-related operations.
• Experience supporting fundraising, grant initiatives, or philanthropic partnerships.

• Coordinate and schedule all student exploratories , intakes, workshops, and program activities.
• Maintain communication regarding schedules, attendance, records, and transcript requests
• Assist with opening and closing school facilities as needed.
• Maintain knowledge of facility operations, programs, and activities.
• Order program supplies and manage inventory levels.
• Support day-to-day operational needs of the school site.

• Maintain accurate student and program documentation.
• Enter and manage data within required databases and information systems.
• Prepare and maintain records required by grant funders and program stakeholders.
• Track attendance, enrollment, participation, and other program metrics.
• Ensure confidentiality and accuracy of student and program information.

• Provide case management support and service referrals for students and alumni.
• Support the development and maintenance of an alumni database.
• Input, track, compile, and report alumni-related data.
• Assist students and alumni in accessing…