Academic Counselor Student Services Professional III; College Advising

Academic Counselor

San Francisco State University is an institution dedicated to advancing social justice and educational equity. Applicants who have demonstrated experience working with an anti-racism lens and towards racial justice are encouraged to apply.

The Academic Counselor provides comprehensive academic counseling to help undergraduate students achieve their academic, personal and career goals. This position works on a college advising team (Lam Family College of Business, College of Ethnic Studies, College of Liberal and Creative Arts, College of Health and Social Sciences, College of Science and Engineering, or the Graduate College of Education) within the Undergraduate Advising Center and advises students from their third year through graduation.

The incumbent collaborates with faculty, staff, and administrators to ensure student retention and success from entry through graduation. The Academic Advisor/Graduation Specialist delivers general advising services, advises at new student orientations, participates in student retention and graduation initiatives, and offers academic success workshops.

The Academic Counselor assists students in exploring, affirming, and declaring into a major, identifying strengths and interests, and overcoming academic and personal challenges. Additionally, the Academic Counselor helps students understand SFSU's campus policies and procedures and graduation requirements (general education and major/minor). The Academic Counselor is responsible for providing consistent, accurate, complex advising to undergraduate students. Working independently, the Academic Counselor provides individual and group counseling that requires the use of advising and counseling techniques to evaluate students' academic interests and to facilitate major and career exploration.

The Academic Counselor assists students in setting goals to facilitate success, persistence, and timely degree completion. In addition, the incumbent independently leads, develops, plans, implements, and evaluates advising-related projects that support SFSU students.

The Academic Advisor/Graduation Specialist reports directly to an advising manager in the Division of Undergraduate Education and Academic Planning. This position functions under general supervision, but with a high degree of autonomy. This position requires strong judgment, flexibility, persuasiveness, and imagination in order to develop and institute a coordinated advising approach  incumbent will need to apply careful administrative planning when cultivating and launching creative solutions to address specific advising problems and to implement new advising initiatives.

Duties and responsibilities include, but are not limited to the following:

• Provide academic counseling to undergraduate students on general education, major/minor requirements and sequencing, graduation requirements, college and university policies, and other related policies/procedures (through individual appointments, drop-in advising, and group workshops).
• Advise students whose academic standing indicates that they are on academic notice, subject to disqualification, and who have been disqualified, providing follow-up guidance and support.
• Create and implement advising campaigns, identifying populations of students who need support and offering resource referrals to resolve academic issues (this includes outreach in support of re-enrollment).
• Consult with students experiencing academic difficulty; assist them in identifying reasons for their academic difficulty and directing them to student support services.
• Independently coordinate and deliver academic advising to targeted groups of students each year; develop action plan for success based on the unique needs of each student; monitor and assess student progress in achieving their path to success and make adjustments to their path based on the progress and changing needs of the student; identify current and potential challenges (e.g. adjustment to college, time management) and counsel students through complex academic/personal challenges;
  
  make appropriate referrals to campus resources.
• Resolve complex advising-related situations by applying in-depth knowledge of academic policy and recommending an appropriate course of action to students.
• Offer workshops on topics related to retention and graduation (e.g. study skills, time management, choosing a major, schedule planning, etc.).
• Assist students with rectifying academic issues, providing multiple solutions, including resource referral.
• Lead, develop, plan, implement and evaluate university advising initiatives and advising projects as identified by the Division of Education and Academic Planning and their advising manager.
• Coordinate and deliver strategic advising initiatives, focusing on the academic support needs of students who are at-risk for retention.
• Use EAB/Navigate to identify students who'd benefit from support and provide proactive advising outreach.
• Partner with campus leadership to…