Family Support Specialist; Bilingual

Family Support Specialist (Bilingual) Felton’s Early Care and Education Programs Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 60+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve.

Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

Felton Children, Youth, Family, and Transitional Age Youth division offers comprehensive, early care and education, family support, and mental health services across San Francisco to over 400 families. Via a two‑generation approach, Felton’s Family Support services promote strong families and optimal development for their children by focusing on the Strengthening Families Framework. The primary function of the family supports the Five Protective Factors:
parental resilience, increase social connections, increase knowledge of parenting and child development, providing concrete support in times of need, and supporting social‑emotional competence in young children
. This approach serves as a one‑stop integrated service continuum, supporting families to address their needs largely under one roof, with a core group of staff with whom they can build trusting, supportive relationships.

Felton Institute has been providing comprehensive early care and education services in San Francisco since 1971. Felton now has ECE programs in SF’s Mission, Bayview, and Visitation Valley neighborhoods; and offers a school‑readiness program for infants, toddlers, and preschoolers (2 weeks to 6 years old). Felton’s ECE programs include 4 infant, 7 toddler, and 11 preschool classrooms, which serve approximately 400 children, full‑day/ year‑round.

These multicultural, educational classrooms provide a nurturing, developmentally challenging, and inclusive environment for very young children of low/moderate‑income families. We are committed to inclusive, positive environments that build on children’s positive self‑esteem and self‑image.

The family support programming currently at Felton includes the Young Family Resource Center (YFRC) is a population‑focused family resource center, peer‑directed, peer‑focused targeted to teen and young adult parents, their children, and their families. The Teenage Pregnancy and Parenting Project (TAPP) which is a city‑wide program with comprehensive case management and educational services for pregnant and parenting teens and the Sunshine Community Center (SCC),
Solmar Community Center (SCC) which offer parenting education, support groups, resource and referral, weekly farmer’s market, and essential items, distribution, and access to community services.

Family Support Specialists (FSS) maintain a family caseload of 100 families. FSS support, maintain, monitor, and enhance the eligibility, recruitment, selection, enrollment, and attendance (ERSEA) for children Felton’s Early Care and Education Programs, under various subsidies (CDE; Title V, Title XVII, Vouchers and Preschool for All). FSS are also responsible for identifying family needs assessment at intake of ECE enrollment and providing information and making referrals to family support services available for families on‑site and with Felton’s community partner network.

The primary role of the FSS is to develop…