Continuous Improvement Engineer San Francisco, CA

Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive.

We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment.

Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production.

The Delivery Engineering Team is responsible for ensuring successful customer deployments and long-term automation performance across Formic’s growing fleet. Working cross-functionally, the team drives deployment execution, system reliability, and continuous improvement across deployed robotic cells.

Delivery Engineering operates at the intersection of robotics, controls, and real‑world factory environments, supporting installations, resolving complex escalations, and reducing friction across vendors, equipment, and deployment workflows. The team works across a variety of robotic equipment and OEMs, strengthening Formic’s ability to deploy automation at scale while delivering consistent customer outcomes.

As a Continuous Improvement Engineer, you will drive operational excellence across Formic’s deployed robotic systems. You will identify recurring performance gaps, deployment inefficiencies, and workflow friction, then implement structured improvements that increase reliability, standardization, and customer impact. This role blends field insight with analytical rigor. You will work closely with technical teams and customers to turn real‑world feedback into measurable system improvements that strengthen uptime, reduce rework, and improve deployment quality across the fleet.

• Gather and synthesize customer and field feedback to identify systemic improvement opportunities
• Translate recurring issues into structured initiatives with clear ownership and measurable outcomes
• Analyze deployment and operational workflows to identify inefficiencies and failure patterns
• Develop and implement process changes that improve reliability, standardization, and performance
• Partner cross‑functionally to ensure improvement initiatives are executed and sustained
• Track key performance metrics to measure impact and inform decision‑making
• Document updated processes, standards, and best practices to improve repeatability
• Promote structured problem‑solving and a culture of continuous improvement

• 4+ years of experience in process improvement, operations, industrial engineering, or a related technical environment
• Strong analytical and structured problem‑solving skills
• Ability to translate ambiguous field feedback into clear, actionable improvement plans
• Comfort working in manufacturing, robotics, or industrial environments
• Ability to influence without direct authority across cross‑functional teams
• Familiarity with Lean, Six Sigma, or other structured improvement methodologies

• Experience working with robotic systems, automation vendors, or systems integrators
• Experience in manufacturing, logistics, or industrial automation environments
• Certification in Lean Six Sigma or similar frameworks
• Experience using data analysis or visualization tools such as Excel, Tableau, or Power BI

At Formic, we believe people do their best work when they feel supported both professionally and personally. That’s why we offer a comprehensive benefits and perks package for full‑time, U.S.

-based team members, including:

• Equity in Formic: Participate in our stock option program and share in the success of a fast‑growing start‑up…