Senior Product Quality Manager

Overview

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We ve helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We are looking for a Senior Product Quality Manager to join our Supply Chain team in San Francisco, California. In this role, you are located at the crossroads of Oura Manufacturing, R&D, and Supply Chain. You will work alongside our design teams and process engineers, facilitating the development and eventual ramp of NPI programs, supporting the mission critical goal of developing high quality components and assemblies which are both manufacturable and scalable.

Job requirements include setting up quality systems at suppliers and contract manufacturers to ensure good data is collected and analyzed for program critical decision making as well as creating long term strategies to help continuously improve the Oura Supply Chain. You will plan, develop and implement measurement methods, control plans, and other quality engineering processes to help ensure the part and product quality - all the way from concept phase through high volume mass production in a complex, global scale supply chain.

You will be a liaison between the suppliers and designers, championing a culture of quality on behalf of Oura and our customers. You ll collaborate closely with our operations team and program managers to plan and execute each NPI build, while also shaping and refining both the process and the product. A strong background in manufacturing processes and design for manufacturing (DFM) is essential for success in this role.

• Support New Product Introduction (NPI) through development builds, ramp-up, mass production, and steady state expansion efforts
• Collaborate with cross-functional teams, including manufacturing, design, and operations, to drive Oura s supplier/product quality initiatives
• Develop and implement scalable manufacturing process controls, quality systems, and yield improvement strategies
• Lead build readiness reviews, focusing on quality deliverables such as material issues, process qualification, and post-build quality data analysis to facilitate component design and process improvements
• Identify and effectively communicate design and process risks, using data-driven approaches to facilitate discussions and improvements across Oura teams and suppliers
• Analyze and evaluate data to establish appropriate component spec limits including cosmetic, dimensional, functional/reliability as well as establish process controls limits
• Scale up suppliers and processes to meet production goals, including yield targets, line capacity (UPH), process capability (CPK), and other equipment and headcount requirements
• Conduct supplier audits and drive continuous improvement initiatives to enhance supplier performance

This is a U.S.

-based hybrid role for candidates located in the San Francisco Bay Area, with an in office requirement of three days per week. The role includes frequent travel and will require a daily onsite presence in Guadalajara, Mexico, predominately in the first six months. Appropriate work authorization to support traveling and working in Mexico is required.

• 7+ years of experience working in a Supplier Manufacturing, Manufacturing/Product Quality, or Process Engineer role. Ideally seeking someone with strong mechanical process development and design understanding
• Experience working with final assembly factories and mechanical enclosures and/or electronics suppliers
• Experience in supplier quality engineering in high volume hand held / wearable and/or consumer products with high cosmetic standards
• Experience qualifying…