Field Applications Engineer - Northern California

About the Job

Join a fast-growing, award-winning company that's shaking up the solar and power generation industries. At the forefront of solar + storage innovation, we've achieved 200% year-over-year growth for five consecutive years-while staying financially rock-solid with zero long-term debt and a portfolio of patented technologies.

While others in the industry navigate uncertainty and consolidation, we're scaling fast and building toward an exciting future-including plans to go public in 2027. We move quickly, think creatively, and operate like a tight-knit startup-just one that's growing into a major force.

If you're looking to make a real impact at a company where ideas move fast and results matter, we'd love to meet you. Ask us why we're thriving when others aren't. Better yet-interview with us and see for yourself.

Please use this link to apply:

Location: Full-time W-2 - MUST RESIDE IN THE NORTHERN CALIFORNIA AREA

Work Eligibility:

• Candidates must be legally authorized to work in the United States without requiring employer-sponsored visa sponsorship now or in the future.
• Candidates must have permanent work authorization in the United States. Sol-Ark does not provide visa sponsorship, including but not limited to F-1 CPT, F-1 OPT (including STEM OPT), H-1B, or any other employment-based visa requiring future sponsorship.

About the Position

We are seeking a highly skilled experienced Field Applications Engineer specializing in solar inverters and energy storage systems. In this role, you will be responsible for providing technical support, troubleshooting, and solutions to customers, assisting with system integration, commissioning, and delivering training and product demonstrations. Your expertise will play a critical role in ensuring the successful implantation and operation of solar inverter and energy storage projects.

Join our dynamic team and play a crucial role in enabling the successful deployment of solar inverters and energy storage systems. Your expertise will have a meaningful impact on our business philosophy of education, training, and being experts in our field.

Responsibilities

Technical Guidance:

• Provide technical assistance to customers, installers, and sales teams, addressing inquiries related to solar inverters and energy storage systems.
• Analyze and troubleshoot technical issues to identify root causes and propose effective solutions.
• Collaborate with cross-functional teams to resolve complex technical challenges and ensure customer satisfaction.

System Integration and Commissioning:

• Support customers in integrating solar inverters and energy storage systems into their existing infrastructure.
• Assist with system commissioning, including equipment configuration, firmware upgrades, and performance testing.
• Conduct on-site inspections and audits to ensure proper installation and adherence to industry standards and guidelines.

Training and Product Demonstrations:

• Conduct technical training sessions for customers, installers, and internal teams on solar inverter and energy storage system technologies.
• Develop and deliver product demonstrations, showcasing the features, capabilities, and benefits of our solutions.
• Stay up to date with the latest advancements in solar inverter and energy storage technologies and share knowledge with the team and customers.

Documentation and Reporting:

• Create technical documentation, including installation guides, provide feedback on product manuals, and best practice documents.
• Provide feedback to the product development team based on customer feedback and field observations to drive product improvement.

Customer Relationship Management:

• Build and maintain strong relationships with customers, understanding their needs, and proactively addressing their requirements.
• Collaborate with the sales team to support pre-sales activities, including technical presentations, solution design, and proposal development.
• Identify opportunities for upselling and cross-selling based on customer requirements and project specifications.
• Build and maintain strong relationships with customers, understanding their needs, and proactively addressing their requirements.
• Collaborate with the…