NPI Engineer - Mechanical Systems

At HEN Technologies, we’re building Physical AI for the real world—intelligent systems that sense, understand, and act in high-stakes physical environments. Our first application is transforming fire response: combining advanced fluid dynamics, IoT-enabled hardware, real-world operational data, and AI-powered decision support to help firefighters suppress fires faster, use less water, reduce fatigue, and improve safety. By connecting the physical layer of emergency response with predictive intelligence, HEN is building the infrastructure for a safer, more adaptive future.

The NPI Engineer will own the transition of new mechanical products from prototype and pilot builds into scalable production. This person will work cross-functionally with engineering, supply chain, manufacturing partners, quality, and operations to ensure products are manufacturable, reliable, cost‑effective, and built to HEN’s quality standards.

This role is ideal for someone who enjoys hands‑on mechanical problem solving, supplier collaboration, production readiness, and building the systems needed to launch durable hardware products successfully. The NPI Engineer will work closely with the Head of Supply Chain and will play a key role in supplier qualification, build readiness, quality control, and launch execution.

• Lead NPI activities for new mechanical products from prototype through pilot builds and production ramp.

• Develop and manage build plans, pilot run requirements, validation checklists, and production readiness criteria.

• Identify design, tooling, process, supplier, and quality risks before production launch.

• Coordinate engineering changes, manufacturing feedback, and issue resolution during pre‑production and early production phases.

• Drive cross‑functional launch readiness reviews with engineering, supply chain, quality, and manufacturing partners.

• Review mechanical designs for manufacturability, assembly, serviceability, durability, and cost.

• Partner with design engineering to refine tolerances, materials, finishes, assembly methods, and inspection requirements.

• Support DFM/DFA reviews for machined, cast, molded, formed, or assembled mechanical components.

• Translate product requirements into manufacturing and inspection requirements.

• Troubleshoot mechanical fit, function, assembly, sealing, durability, and reliability issues.

• Work closely with the Head of Supply Chain to onboard, qualify, and manage suppliers and contract manufacturing partners.

• Support supplier selection by assessing technical capability, quality systems, process controls, and production readiness.

• Review supplier process plans, control plans, inspection reports, and first article submissions.

• Lead technical discussions with suppliers to resolve manufacturing, quality, and yield issues.

• Support supplier audits, capability assessments, and corrective action plans as needed.

• Define incoming inspection criteria, critical‑to‑quality dimensions, functional test requirements, and acceptance standards.

• Support creation of control plans, inspection procedures, test fixtures, work instructions, and quality documentation.

• Drive root cause analysis and corrective actions for prototype, pilot, and production issues.

• Monitor early production quality, yield, scrap, rework, and field feedback to identify improvement opportunities.

• Ensure mechanical products meet performance, reliability, and customer‑use requirements before launch.

• Maintain clear NPI documentation, including build records, issue trackers, risk logs, validation results, and launch checklists.

• Create and maintain BOMs, assembly documentation, inspection plans, and engineering change documentation in partnership with engineering and operations.

• Communicate launch status, risks, open issues, and mitigation plans to leadership.

• Help establish scalable NPI processes as HEN expands its product portfolio.

• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Industrial…