Technical Program Manager - Labs

About the Team

Door Dash Labs, established in 2018, serves as the innovation hub for Door Dash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries.

As of 2025, Door Dash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better.

As a Technical Program Manager for Hardware NPI you’ll drive execution across cross‑functional teams spanning mechanical design, embedded systems, controls, and manufacturing operations. This is a high‑ownership, mission‑critical role with visibility across the entire hardware product lifecycle—from prototype through scaled deployment.

You will manage the introduction of complex robotic systems into production, define and enforce rigorous development and manufacturing milestones, and ensure seamless coordination across internal engineering and external supply chain partners.

This role is ideal for a TPM with deep technical fluency, comfort in ambiguity, and a proven track record delivering high‑stakes, multidisciplinary hardware programs.

• Own and drive complex hardware and autonomy programs from concept to production, with cross‑functional scope across mechanical, electrical, GNC, and firmware systems.
• Lead New Product Introduction (NPI) efforts, managing build plans, integration milestones, and transfer to contract manufacturing.
• Serve as the central node for coordinating design, manufacturing, validation, and supplier execution across multiple internal and external teams.
• Define and track program timelines, critical paths, and risk mitigation strategies across all technical disciplines.
• Partner with engineering leads to ensure technical decisions align with schedule and manufacturing constraints.
• Communicate program status, risks, and decisions to stakeholders at both engineering and executive levels.
• Help build robust manufacturing plans, including DFM/DFA alignment, pilot builds, and supply chain readiness.

• 7+ years of experience in hardware program management, with a track record of delivering complex electromechanical or robotics systems into production.
• Deep understanding of hardware product development processes, including PLM, PDP, and NPI methodologies.
• Hands‑on experience working with contract manufacturers, from early development builds through to high‑volume production.
• Familiarity with a range of manufacturing processes including PCBA (SMT), injection molding, die casting, and complex system integration.
• Excellent technical fluency, capable of facilitating trade‑offs and understanding implications across ME, EE, firmware, and controls domains.
• Strong organizational skills with an ability to manage multiple work streams, dependencies, and cross‑functional stakeholders.
• Exceptional communication and reporting skills; able to deliver clarity and alignment in fast‑paced, high‑stakes environments.
• A Bachelor’s or higher degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
• Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.

• Background in robotics, aerospace, or autonomy‑focused product development.
• Familiarity with embedded software life cycles and firmware‑hardware integration.
• Experience coordinating high‑reliability or safety‑critical system manufacturing and

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an…