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Customer Service Rep

Global Escalations: Senior Program Lead

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Uber
Full Time position
Listed on 2026-02-16
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 131000 - 145500 USD Yearly USD 131000.00 145500.00 YEAR
Job Description & How to Apply Below
A leading ride-sharing company is looking for a Sr Program Manager to join their Global Escalations team in San Francisco. You will build strategies for new escalation programs and manage existing processes to enhance customer experiences. The ideal candidate has 4+ years in program management, strong analytical skills, and experience in service industries. Competitive salary ranges from $131,000 to $145,500, with additional benefits and participation in bonus and equity programs.
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Position Requirements
10+ Years work experience
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