Meeting & Events Planner

About the Role

As a CBRE Meeting & Events Planner, you will serve as the primary point of contact for the planning and execution of large and high‑profile client meetings, events, and conferences, across multiple offices. This job is part of the Workplace Experience function. You are responsible for providing world‑class customer service to the clients and visitors of a designated building.

• Act as the primary on‑site event operations leader. Oversee operations of events from start to finish according to client requests for seamless delivery. Provide event support as needed.
• Develop end‑to‑end event plans to ensure flawless execution from start to finish, both in‑person and remote events, across offices. Produce detailed event planning timelines and track progress. Troubleshoot and resolve issues as they arise.
• Distribute event orders and schedules to vendors and team defining event specifics. Create timelines and floor plans for set‑up, event flow, and event set‑up and tear‑down details.
• Oversee pre‑event client planning meetings. This includes acquiring vendors, menu planning, theme and decor, budgets, etc. Support event communication and communication plan. Solve issues as they arise.
• Confirm pre‑event setup, including space configurations and audio/visual (A/V) requirements, ensuring all details are complete.
• Manage the meeting and events calendar for event spaces, ensuring optimal utilization. Order and manage event supplies as needed, maintaining inventory and ensuring availability.
• Key contact for the day of the event. Responsible for on‑site coordination for events, workplace teams and vendors. Oversee the setup, refresh, and removal of food, beverage, and service items to ensure smooth operations.
• Conduct post‑event reporting and reconciliation. Suggest recommendations for continuous improvement and cost and process efficiency. Present information to senior management.
• Assist in the execution of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), benchmarks, and recurring reports to maintain high service standards.
• Develop and maintain comprehensive event playbooks, process documentation, and training materials to ensure consistent execution, knowledge transfer, and operational excellence across the event team.
• Support team as needed. Coordinate with cross‑functional partners, outside vendors and event professionals. Confirm load in, set‑up time, and verify a certificate of insurance is on file. Communicate with the landlord, as needed.
• Ensure event operations are compliant with location safety, security, and other requirements.
• Identify enhancements for event success. Review and suggest improvements in processes, procedures, and systems to improve team efficiency.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• Have a direct impact on the team objectives as well as the objectives of related teams.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• be required.

• Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Knowledge existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In‑depth knowledge of Google Suite products. Examples include Google Docs, Sheets, etc.
• Strong organizational skills with an inquisitive mindset.
• Ability to fulfill the physical requirements associated with this role, including stooping, standing, walking, and lifting/carrying heavy loads of 50 lbs. or more.
• Advanced math skills with the ability to calculate figures such as percentages, discounts, and markups.
• Excellent communication skills to evaluate and convey complex content in a concise and logical manner.
• Experience in managing client relationships and ensuring high levels of client satisfaction.

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