Workplace Event​/Venue Program Manager (Hines@Airbnb

Job Overview

Hines | Posted Mar 13

Full-time

Negotiable

Master (>10 yrs)

Hines is a global real estate investment manager that prioritizes people and innovation. The Workplace Event/Venue Program Manager supports onsite events and gatherings, coordinating with multiple teams and vendors to deliver seamless experiences.

As the Workplace Event/Venue Program Manager, you will:

• Coordinate and partner with cross‑functional partners and external vendors to execute onsite events with white‑glove service.
• Develop and maintain a roster of external event vendor partners for production support.
• Lead a team of Workplace Experience Coordinators, overseeing resource allocation and professional development.
• Ensure events comply with building, company, and local requirements including permits, COIs, and alcohol licenses.
• Liaise with the Landlord and Facilities teams for approvals, permits, and logistics.
• Meet with stakeholders to review logistics and hand‑hold critical events.
• Partner with the Employee Engagement team to contribute to curated events.
• Support after‑hours and high‑priority events.
• Perform venue inspections and allocate maintenance tickets to relevant teams.
• Create and maintain venue information, including seating plans and capacity.
• Track event furniture with the Facilities team to ensure availability.
• Intake and process event requests, coordinating room booking and ensuring accurate space records.
• Collect feedback to improve office spaces and amenities.
• Identify program policy improvements and enhance team communication.
• Generate monthly reports on program progress and workload metrics.
• Communicate global and local policies to employees and maintain customer‑facing policy information.
• Manage people functions for Workplace Experience Coordinators.
• Create proposals for new projects and events, presenting budgets and supporting documentation.

• High school diploma or equivalent; bachelor’s degree preferred.
• Five or more years of experience in event coordination or a related field.
• Bay Area based – must work onsite five days a week in the San Francisco office.
• Passion for events and exceptional host and customer‑service values.
• High level of organization and attention to detail.
• Strong project management and communication skills, able to manage multiple events.
• Resourceful, observant, and proactive.
• Proven track record of managing 3‑5 direct reports.
• Flexible and adaptable to changing business needs.
• Proficient with Google Workspace, JIRA, Confluence, and Slack.

Hines offers competitive compensation, robust benefits, comprehensive training, and generous vacation packages in a supportive and inclusive environment.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.