Concierge

JLL empowers you to shape a brighter way
.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About JLL
- We're JLL. We're a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have nearly 300 corporate offices across 80 countries, with a team of more than 86,000 individuals.

If you're looking to step up your career, JLL is the perfect professional home. With us, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections and be inspired by the best. We're focused on opportunity and want to help you make the most of yours.

Achieve your ambitions-join us at JLL!

The Concierge holds a combination of cultural interests, paired with strong desire to provide impeccable and exceptional concierge service at the San Francisco Design Center. SFDC is the leading interior design and home furnishings destination in the West located in the SOMA district. An acknowledged industry leader, SFDC is home to 100 showrooms featuring more than 2,000 manufacturers of interior design resources.

A Concierge is the primary point of personal contact for guests seeking information, service, assistance and recommendations while visiting the Property. This position serves as the primary point of engagement for guests who are seeking information to plan their shopping experience. This includes staying up-to-date on the latest details for and promoting upcoming in-center and showroom events. The Concierge will demonstrate a passion for and understanding of providing service at a VIP level to include ensuring guest expectations are not only met, but exceeded, and each experience
is memorable.

$23.00 - $26.00 per hour

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data

• Monday
  - Friday 8:00 AM - 4:00 PM
• Monday
  - Friday 9:00 AM - 5:00 PM

• Greets and assists all guests and property personnel in an efficient and courteous manner
• Takes great pride in offering helpful, friendly service at all times
• Defines, communicates, and maintains high standards of guest service at all times
• Provides a luxury lifestyle experience for all the property guests as they visit the Center or reach out via phone,
  email, or digital channels
• Signing in all authorized visitors according to the policies, rules and regulations established by building management
  and/or tenants, ensuring all guests have been authorized to enter
• Maintains a strong knowledge of offerings at the property and can guide guests to appropriate showrooms, dining
  options, etc.
• Informs and suggests opportunities to engage guests in Center-wide retailers and events
• Anticipates the services sought after by ascertaining the mood and style of the guest; identifies solutions before
  being asked
• Develops strong working relationships with building management, showroom tenants, other building…