Commercial Relationship Manager

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Responsible for profitable business development as well as monitoring the quality of an extensive existing portfolio of companies with annual gross sales of at least $10 million, with more emphasis on customers with higher revenues (i.e., at least $20 million). Ability to lead and coordinate with One Bank Partners to create and implement a relationship strategy for assigned clients and prospects.

This position requires a strong understanding of credit, commercial products and financial statement analysis to offer beneficial banking solutions (e.g., loans, treasury management, capital markets) based on client and prospect needs. The incumbent will have extensive knowledge and experience working with high‑revenue, more complex relationships. The role is expected to solicit participation in public debt issuance for clients and to participate in community activities.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, ensuring that actions and behaviors drive a positive customer experience while operating within the bank's risk appetite.

• Work independently to identify and develop profitable new "lead left" client relationships by leveraging centers of influence, existing clients, and referral sources.
• Develop and implement a business plan to achieve financial goals and qualitative measures.
• Work closely with Fifth Third internal partners to deepen existing relationships and acquire new prospective relationships.
• Attend community and/or specific industry forums, conferences and/or meetings to broaden relationship networks, referral sources and continually deepen knowledge of trends, practices, services and the competitive landscape.
• Work with product partners (Treasury Mgmt., Capital Markets, and Wealth Mgmt, etc.) to analyze, evaluate and develop a tailored relationship strategy for each client or prospect, ensuring relationships maximize opportunity while considering bank risk and customer needs.
• Meet with customers regularly to enhance the trusted advisor relationship and ensure business needs are being met.
• Utilize consultative sales skills, commercial playbook principles and call reporting plans to enhance the client experience.
• Utilize the bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management.
• Analyze financial information to determine the credit request that should be pursued.
• Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine acceptable risk and appropriate pricing.
• Partner with Portfolio Managers and Credit Officers on credit requests and adhere to established portfolio management guidelines (e.g., delinquencies, documentation preparation, financial statement tracking exceptions, matured loans).

No formal supervisory responsibilities. Expected to provide guidance to Commercial RM I & II.

• Bachelor's or Master's degree in Business (e.g., Business Administration, Finance, Accounting) or equivalent work experience preferred.
• Experience working with PE Firms/Sponsors preferred.
• Minimum of 6 years commercial banking experience, at least 5 years of sales experience preferred.
• Formalized commercial credit training or equivalent credit experience required.
• Underwriting experience preferred.
• Proven track record of partnership with investment bankers to provide strategic and capital market advice.
• Proven ability to build new and existing client business translating to increased revenue and positive client experience.
• Strong business acumen, including detailed analysis, review of financial statements and understanding of accounting principles.
• Thorough knowledge of Commercial, Treasury Management, and…