Product Manager

Overview

Nium, the global leader in real-time, cross-border payments, delivers the global payments infrastructure of tomorrow today. Its payout network supports 100 currencies and spans 220+ markets, with real-time capability in 100 of those markets. Funds can be disbursed to accounts, wallets, and cards and collected locally in 35 markets. Nium’s card issuance is available in 34 countries, and the company holds regulatory licenses in more than 40 countries.

The company is co-headquartered in San Francisco and Singapore.

We are hiring a Staff Product Manager, Payments to lead one of Nium's most strategic product areas: programmable account-to-account payments, with Direct Debit as the primary product focus. Direct Debit at Nium is evolving into a programmable payments layer supporting recurring collections, wallet funding, third-party payment acceptance, treasury-first flows, and lower-cost alternatives to card payments.

This role combines growth and product leadership. You will own product strategy, customer proposition, go-to-market execution, market expansion, and implementation quality needed to scale Direct Debit globally. Depending on experience, you may also take ownership of adjacent payments products over time.

• Grow Direct Debit as a business: own the ICP, positioning, pricing inputs, GTM strategy, customer narrative, competitive intelligence, and growth plan.
• Partner directly with customers, Sales, Solutions, Account Management, and Product Marketing to drive adoption and growth.
• Translate customer feedback, pipeline data, win/loss analysis, competitive activity, transaction trends, and product usage data into actionable growth initiatives.
• Own the product and implementation layer: work with APIs, orchestration services, partner integrations, transaction states, compliance, reconciliation, and settlement processes. Use deep product knowledge to inform decisions.
• Create implementation-ready product plans, testing strategies, launch plans, and technical artifacts with minimal dependency on others.
• Make support and exception management simpler: improve customer and internal workflows related to failed payments, returns, settlement delays, mandate issues, reconciliation gaps, compliance reviews, and exception handling. Build scalable, intelligent workflows.
• Use support data (tickets, incidents, transaction data, logs, partner responses, and customer feedback) to identify opportunities for automation and product improvement.
• Define what success looks like: increased Direct Debit volume, new use cases moved to production, stronger messaging and ICPs, faster implementations, and more actionable product plans.

• 8+ years of experience in Product Management, Technical Product Management, Payments Infrastructure, Fintech Infrastructure, Banking Infrastructure, or related fields.
• Deep understanding of money movement, account-to-account payments, settlement, returns, reconciliation, risk, compliance, and payment partner ecosystems.
• Experience building API-first products, platform products, financial infrastructure products, or technically complex B2B solutions.
• Ability to work across customer conversations, market research, product analytics, technical documentation, logs, code, tickets, and partner documentation to drive high-quality decisions and execution.
• Experience partnering with enterprise customers, Sales, Solutions Engineering, Engineering, Risk, Compliance, Operations, and Support teams.
• Strong ownership mentality, written communication skills, and ability to operate in fast-moving, ambiguous environments.

We Value Performance:
Through competitive salaries, performance bonuses, sales commissions, equity for specific roles, and recognition programs, we ensure employees are rewarded for their efforts.

We Care:
The wellness of Nium’ers is a priority. We offer medical coverage, 24/7 employee assistance, generous vacation including a year-end shutdown, and a flexible hybrid working environment (3 days a week in the office).

We Upskill Ourselves:
We focus on learning with role-specific training, internal workshops, and a learning…